Privacy Statement

Perceptronix Ltd respects the privacy of all individuals who visits or communicates with our website and we are committed to preserving your online privacy and safety during this time.

Personal data is collected and processed during the operation of our website and we only store personal data for as long as required. We process the minimum personal data necessary and use industry standard data masking techniques where possible such as pseudonymisation and anonymisation.

The following sections describe the types of personal data we may collect from you, how and for what purposes we use that personal data, with whom we share it, and the choices and rights available to you regarding our use of your personal data. Please feel free to contact us with any queries, requests, or comments you may have about our Privacy Policy. You can use the following methods:

Online Enqiry form (click here)

c/o Rafton Associates Ltd
8 Woodland Close
Markfield
Leicestershire LE67 9QH
Office: +44 (0)1283 735314
Mobile: +44 (0)7795 101145
email: enquiries@perceptronix.net

Perceptronix Ltd (UK company number 11707542) is the data controller with respect to your personal data and is registered with the UK Information Commissioner’s Office with reference number ZB000210.

We will collect, store and process information about you if you voluntarily provide us with such information in connection with the following:

• filling in a form on any of our websites;
• opting in to receive marketing information with us;
• creating an on-line account with us and managing your preferences;
• contacting us by telephone or face to face;
• sending us a letter, e-mail or social media message;
• subscribing to receive a service from us (e.g. a newsletter, blog or by following us on social media);
• requesting promotional information from us (e.g. information about any of our services);
• participating in a survey, competition or prize draw; or
• contributing content to us (e.g. for display on a website).

The types of information we may obtain include:

• name, address, email address, telephone number
• passport and visa data, payment data;
• purchase of services;
• reviews and opinions about our brands and services.

We do not collect data which is, by its nature, particularly sensitive (e.g. genetic data, biometric data, data revealing racial or ethnic origin, political opinions, sex life, sexual orientation, religion or other beliefs, data concerning health, criminal background or trade union membership) unless it is volunteered by you.

We may use certain sensitive (or “special category”) personal data where you have given your explicit consent to us doing so, to better serve and meet your needs. Such sensitive data is only shared with members of Perceptronix Ltd or our third party service providers acting as data processors (e.g. software developers, project managers, data scientists, academics) for the purpose of providing the services you request and will not be shared or used by us for any other purposes.

Examples of sensitive personal data we may collect and process include:

• food allergies;
• dietary requirements which may imply or suggest your religion, health or other sensitive personal data;
• mobility requirements;
• disabilities; and
• medical conditions.

When you visit the Perceptronix Ltd website, we may also collect certain data through the use of “cookies” and other automated means. Cookies are small pieces of data that are stored by your browser on your computer’s hard drive. We use cookies to gather data about the visitors to our websites, to enable us to improve our websites and deliver a better and more personalised service.

Data we collect through such means may comprise the following:

• date and time;
• originating IP address;
• domain name;
• type of browser and operating system used (if provided by the browser);
• URL of the referring page (if provided by the browser);
• object requested;
• completion status of the request;
• geographic location; or
• language preferences.

We only process the minimum personal data necessary and have outlined some of this activity and the parties involved (data processors unless otherwise stated) below:

• help us create content that is relevant to our visitors;
• make improvements to our websites and social media pages and ensure that content on these is presented in the most effective manner for you;
• provide you with information or services that you request from us or which we feel may interest you;
• assess and help us understand general trends and patterns relating to our business;
• provide for the safety and security of our guests and visitors;
• manage general record keeping;
• enable us to compile anonymous, aggregated statistics that allow us to understand how users use our websites and to help us improve the structure of our websites;
• meet any legal and/or regulatory requirements;
• provide the services you request from us including providing personalised services; and
• improve our services and to ensure they remain of interest to you.

Perceptronix Ltd’s processing of your personal data will not override your interests, rights and freedoms to protect your personal data.

We may also use your personal data to protect against and prevent fraud, claims, and other liabilities and to comply with or enforce applicable legal requirements, industry standards, and our policies and terms. We use personal data for these purposes when it is necessary to protect, exercise or defend our legal rights, or when we are required to do so by applicable law. We use process your personal data in order to support our legitimate interests such as: to protect data & network security and ensure data integrity; and to prevent cyber attacks.

In the following situations, we will only process your personal data when you have given us your specific consent and you have the right to withdraw your consent at any time:

• marketing and profiling purposes which are managed solely by Perceptronix Ltd as data controller. Your decision to provide your data for such purposes is optional and will have no consequence on your ability to stay with us or benefit from the requested services;

We do not sell, otherwise disclose, or share data we collect and hold about you, except as described in this Privacy Statement.

We may share your personal data with third parties as described below:

• third party service providers who have been appointed as data processors to perform functions and services on our behalf and who will be provided only with personal data necessary to perform the services on our behalf but are not authorised by us to use such data for any other purposes (e.g. providers of services in respect of web hosting, payment processing, information technology systems, and customer relationship management);
• third party providers of components of consultancy, systems development and educational services we arrange for you;
• to our advisors and insurers in the event of a claim, dispute or where otherwise necessary;
• if we are required to do so by law or pursuant to legal process or to comply with any applicable rules or regulations, or in response to a legitimate request from a law enforcement authority or other government official; and
• we reserve the right to transfer personal data about you in the event that we sell or transfer all or a portion of our business or assets, in accordance with applicable law. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use data you have provided to us in a manner that is consistent with this Privacy Statement. Following such a sale or transfer, you may contact the entity to which we transferred your data with any inquiries concerning the processing of that data.

Under data protection law and GDPR https://gdpr-info.eu/  you have the following rights:

• Right to Access – to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Rectification – to request that we rectify or update any personal data that is inaccurate, incomplete or outdated;
• Right to Erasure – to request that we erase your personal data in certain circumstances, such as where we collected personal data on the basis of your consent and you withdraw your consent;
• Right to Restriction of Processing – to request that we restrict the use of your personal data in certain circumstances, such as while we consider another request that you have submitted, for example a request that we update your personal data;
• Right to Withdraw Consent – where you have given us consent to process your personal data, to withdraw your consent; and
• Right to Data Portability – to request that we provide a copy of your personal data to you in a structured, commonly used and machine readable format in certain circumstances.

To exercise your rights as set out above or to make a complaint or submit an inquiry about our privacy practices, please contact the Perceptronix Ltd Data Protection Officer by Perceptronix Ltd, we will endeavour to respond to you as soon as possible and within one calendar month.

We may transfer to, and store the data we collect about you in, countries other than the country in which the data was originally collected, including the United States, Canada or other destinations outside the European Economic Area (“EEA”) and the United Kingdom, such as India, Pakistan and Thailand. Those countries may not have the same data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA and outside the United Kingdom.

If you are located in the EEA or the United Kingdom, we will only transfer your personal data if:

• the country to which the personal data will be transferred has been granted a European Commission adequacy decision; or
• we have put in place appropriate safeguards in respect of the transfer, for example we have entered into EU standard contractual clauses and required additional safeguards with the recipient, or the recipient is a party to binding corporate rules approved by an EU or UK supervisory authority.

You may request more information about the safeguards that we have put in place in respect of transfers of personal data by contacting us via Perceptronix Ltd.

If you are unhappy about the way we handle your personal data then you have the right to lodge a complaint with the supervisory authority. In the UK this is the Information Commissioner’s Office (ICO), you can contact them via their website https://ico.org.uk/

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our processing of your personal data and privacy practices.